Terms of Service
1. Acceptance of Terms
By accessing and using our website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website.
2. Purchases and Refunds
All sales are final. We do not offer refunds on any purchases made through our website. Please ensure that you review your order carefully before completing your purchase.
3. Use of Content
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Zen Piano or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our site without the prior written consent of Zen Piano.
4. User Conduct
You agree not to use the website for any unlawful purpose or in any way that might harm, damage, or disparage any other party. Additionally, you agree not to upload or transmit any material that contains viruses or other harmful computer code, files, or programs.
5. Termination
We reserve the right to terminate or suspend access to our site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
6. Changes to the Terms
We may modify these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the website after such changes have been posted constitutes your acceptance of the new Terms of Service.
7. Governing Law
These terms shall be governed and construed in accordance with the laws of Arizona/United States of America, without regard to its conflict of law provisions.
Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This information may include your name, email address, mailing address, phone number, payment information, and any other details you provide.
2. Use of Information
We use the information we collect to:
Process and fulfill your orders, including sending you emails to confirm your order status and shipment.
Communicate with you and provide customer support.
Improve our website and services.
3. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Cookies
We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interactions so that we can offer better site experiences and tools in the future.
6. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
7. Changes to the Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective once posted.
8. Contact Us
If you have any questions about these Terms of Service or Privacy Policy, please contact us at support@zenpiano.com.